1. Who can enter?
- You need to be a resident in the UK and a mortgage intermediary registered on the Virgin Money or Clydesdale Bank intermediary panel.
- Sorry, Clydesdale Bank PLC employees and contractors can’t enter.
- Anyone involved in the running of the Prize Draw is excluded from entering.
2. When can you enter?
- You can enter any time between 9am on 2 April 2024 and closes 5pm on 31 May 2024.
3. How do you enter?
- You’ll be automatically entered into the Prize Draw by submitting feedback to Virgin Money through intermediaries.virginmoney.com/prizes during the entry period.
- Only feedback submitted to Virgin Money through intermediaries.virginmoney.com/prizes and received by Virgin Money within the entry period will result in entry into the Prize Draw.
- Any feedback submitted to Virgin Money by any method other than by through intermediaries.virginmoney.com/prizes, or received outside of the entry period, will not result in entry into the Prize Draw.
- Virgin Money accepts no responsibility for any failure to submit any feedback through intermediaries.virginmoney.com/prizes correctly or at all.
- You can’t enter on behalf of someone else.
- You can only enter this Prize Draw once. Where this Prize Draw forms part of a series of prize draws, entry into this Prize Draw won’t restrict ability to enter any other.
4. How will the winner be chosen?
- The winner will be drawn within 2 weeks of the Prize Draw closing.
- The winner will be chosen on a random basis by a computer process.
- There will be a re-draw if the winner doesn’t respond within 10 days of being contacted or, when eligibility is being verified, is found not to have met the entry criteria set out in these Terms.
5. What is the prize?
- There is one prize of a Virgin Gift Card to the value of £8,000. The winner can spend the Virgin Gift Card on anything they choose; a full list of where the Virgin Gift Card can be redeemed can be found at https://www.thevirgingiftcard.co.uk/where-to-spend/.
- Virgin Gift Card terms and conditions will apply, which can be viewed at https://www.thevirgingiftcard.co.uk/terms-and-conditions/.
- The winner has 24 months from the date of issue to use the Virgin Gift Card.
- Tax liability may arise as a result of taking up the prize, depending on the winner’s employment and tax status.
- Virgin Atlantic Holidays
- If the winner chooses to use their Virgin Gift Card to book a holiday with Virgin Atlantic Holidays, it must be booked via their dedicated telephone booking line. Full instructions can be found at https://www.thevirgingiftcard.co.uk/where-to-spend/3/virgin-holidays/.
- Fees and surcharges on flights cannot be redeemed with the Virgin Gift Card - these are payable separately by the winner.
- Virgin Atlantic flights to Florida from the UK depart from Manchester or London Heathrow airports.
- The prize also does not cover purchase of any travel insurance. If the winner chooses to use the Virgin Gift Card for a holiday, we strongly recommend that a suitable travel insurance policy is taken out.
- The prize can’t be changed for anything else, including cash.
- The winner will be responsible for meeting any additional costs associated with their prize.
6. How do you know if you have won?
- We’ll email or phone the winner to tell them they’ve won. We’ll tell the winner by 14 June 2024.
- We’ll send the prize to the winner by 30 June 2024.
7. What else do you need to know?
- We’ll use your personal information to help us run the Prize Draw. You can find out more about how we use your personal information at https://intermediaries.virginmoney.com/privacy/.
- Although we’ll be working closely with our friends at Virgin Incentives, we aren't responsible for their terms, their offers or any marketing on their websites. Just get in touch with them if you have any queries or concerns about any of these things.
- Other entrants can ask us for the winner’s surname and the county where they live, by sending a stamped addressed envelope to: 2024 Broker Prize Draw, Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL. The winner agrees that we can tell other entrants or the Advertising Standards Authority these details, if asked. If the winner has concerns about this, they can get in touch with us to discuss.
- We'll ask the winner to agree to us sharing their story on our social channels.
- English law applies to this Prize Draw.
- If something goes wrong, we’ll try to fix it. If we can’t because it’s something we can’t reasonably control, or it’s not our fault, then we may have to make changes to this Prize Draw. This includes suspending or ending it early. We can make such changes without giving you notice. However, we’ll try our best to avoid making changes. And we’ll try to minimise any disappointment to you when we make changes.
- On the odd occasion, disputes happen in relation to prize draws. We really hope to avoid them! If any problems come up, we will try to resolve them quickly. We’ll make the final decision in relation to any issues relating to the running of this Prize Draw.
- You can opt-out of the prize draw at anytime by sending an email to MortgagesMarketing@virginmoney.com.
8. Who are we?
- We like to call ourselves Virgin Money but our official name is Clydesdale Bank PLC.
- We’re registered in Scotland at 177 Bothwell Street, Glasgow G2 7ER.
- Our company number is SC001111.