There's a lender that gets better and better

11 October 2016

We’ve spent the last two years working with you to transform our service, based on your feedback and what matters to you.

Thanks to this feedback we have made some great improvements to help your business thrive. These include:

• Launching a product transfer service and findamortgagebroker.co.uk – putting customers in touch with you for independent mortgage advice.
• Promising to underwrite your case upfront, aiming to give you a conditional underwriting decision within 24 hours and instruct valuations straightaway.
• Building a new Portal, giving you access to Virgin Money Online on the go and launching our A-Z Lending Policy App.
• Providing your very own BDM and dedicated service teams who know your area, ready to support you with whatever you need.
• Offering competitive mortgage deals across all areas of lending and a guarantee that we won’t keep the best deals to ourselves.

And lots more. To find out more about what we have achieved over the past two years, contact your dedicated BDM or click here.

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