We’re here to take care of all cases in the West region.
Based in our Gosforth office, our team of friendly mortgage professionals is dedicated to helping you and your clients through to completion:
- We receive and review your applications, and prepare them for underwriting.
- Provide guidance on your cases through the underwriting process.
- Answer all your questions and keep you up to date.
We aim to give you the best service possible by staying true to our five key principles of speed, consistency, quality, accountability and flexibility.
Contacting us
If you need help with a policy query, technical support or an application you’ve submitted to us, please give us a call on:
0345 605 7025*
We also love to hear your feedback on how we are doing – so please let us know.
*We're here from 9:00am to 5:00pm Monday to Friday excluding Bank Holidays. Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded.
