Most lenders will talk to you about partnerships. But with big branch networks full of customers, can you be sure they are always putting you first?
At Virgin Money, we will do everything in our power to help you build your business. Because when you thrive, we do too.
That’s a Virgin Money partnership.
Let us tell you more about our commitments…
We want you to know we are committed to getting offers to your customers as soon as we can – in fact, within 10 working days of receiving a fully-packaged application.
So if we don’t meet this SLA, we will give your customer £100.* That’s a promise – one that should keep us on our toes.
We have dedicated service teams on hand, who know your area and know your cases. And we have a large team of BDMs available face-to-face or over the phone, checking you are happy, listening to your feedback and ready to support you with whatever you need.
We offer intermediaries our very best products. We don’t keep the best deals to help us find new customers ourselves.
And we also offer regular intermediary exclusives too.
We will give you at least 24 hours’ notice before we increase the rates on our mortgage deals.
We will never just pull these products without letting you know first. That way you and your customers know exactly where you stand.
Don't forget, as a Virgin Money Intermediary Partner, you can enjoy a range of offers from across the Virgin Group.
Talk to your dedicated BDM, or check out our latest deals, policy and other information available across our website.
We look forward to doing business with you.
Find your BDM