Give feedback

Submitting business

Support your mortgage application

Helpful hints

Here are some helpful tips to use during the application process:

  1. Input each credit commitment separately and do not combine commitments as one entry; this will help to prevent your clients' maximum borrowing amount being artificially reduced
  2. Remember to include all credit commitments that your clients have, including credit cards
  3. Only input dependents once i.e. if your clients have two children between them, do not input two dependents under each applicant's details
  4. When inputting addresses please use the full address and not abbreviations e.g. 'street' not 'st' and 'avenue' not 'ave'
  5. Please ensure that maintenance payments are included into the 'monthly maintenance / CSA payments' field and not in the 'monthly regular childcare' section as it may affect the maximum borrowing amount generated
  6. Include all 'interest only' details. Your case will not be able to proceed until we have received all details requested on the application
  7. Please send all supporting documentation (including the detailed expenditure form where required) upon application to avoid delays. Docs can be sent via the following routes:
Post:
Mortgage Processing
Virgin Money plc
Jubilee House
Gosforth
Newcastle upon Tyne
NE3 4PL
Email:
New business applications
docs@virginmoney.com

Product transfer applications
ptdocs@virginmoney.com
Fax:
0345 603 5885