Fairness – it’s our Consumer Duty

28 July 2023

Since April, when we wrote to you about our Consumer Duty Mortgage Product Attestations, we’ve been reviewing our products to make sure they provide your customers with Fair Value.  view

How we're supporting the new Mortgage Charter

26 July 2023

We’re proud to support the Government’s Mortgage Charter that aims to help residential mortgage customers worried about higher mortgage interest rates or are facing financial difficulty.  view

Updating our terms of business

01 November 2021

Updating our terms of business  view

An Offer within 10 days or £100 to your customer

31 August 2021

Our 10-day Application to Offer Service Commitment is back!  view