Last updated 20 February 2025
Application timelines
Purchase and remortgage
Application to offer
10 days
Average time after receiving a fully packaged
application
Valuations instructed
2 days
Documents assessed
2 days
Product transfer
Application to offer
5 days
Average time after receiving a fully packaged
application
Revised offers
3 days
Product switch requests
Get an offer in 10 days or £100
Send us a fully packaged application and we'll get right to it.
And if your customer doesn't get an offer in 10 working days, we'll give them £100. That's a promise
Legal stuff applies