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Have these
details handy

Registering with us is easy, especially if you have a little info ready

  • FCA firm details

    Your firm's reference number, name and address as registered with the FCA.

  • Your professional details

    Including the mobile number and address you use for work.

  • 5 year's financial employment history

    You just need the FCA reference numbers for any other firm's you've worked for in the last five years.

Register in 3 easy steps

  1.  
    Register online

    Complete a short form and leave the rest to us. For security reasons,
    your registration will time-out if it's left for more than 20 minutes.

  2.  
    Look out for our email

    We aim to email you within 48 hours to confirm
    you're good to go.

  3.  
    Let's do business

    You're all set to start a new application

We'll always treat your data with respect. Find out more in our privacy notice Link opens in a new window.

Register now

Want to update
your details?

Use our online form to tell us your changes

Use our form to update your:

  • Name
  • Address
  • Contact details
  • Add a new mortgage club payment route
Update your details

Questions and Answers

Submit your application in the normal way i.e. VMO or MTE. If the application is for a new purchase, or a remortgage / product transfer with additional borrowing, you need to provide us details of your client's property schedule which must be uploaded to the BTL Hub.

If you are already registered for our BTL Hub, login and follow the online instructions. Or register for the BTL Hub here.

All other supporting documentation, including the Business Plan and Cashflow form, can be sent to us in one of three ways:

  1. You will be prompted within VMO to upload your documents once you have submitted your application.
  2. You can upload supporting documents to VMO at any time once your application has been submitted.
  3. Use the Secure Document Transfer link which we will email to you following completion of an application. Secure Document Transfer links are unique and case specific and should only be used to upload supporting documents for the case referenced in the email you receive.

If you wish to request a product switch after submission, please call your dedicated Regional Service Team.

Please note that once you have submitted an application for a particular product, we will reserve funding for your client’s mortgage at the interest rate you have selected. After this point, you will only be allowed to change products if the subsequent choice comes from the same range of products.

Once a product range is replaced, your client will not be allowed to switch to a product from a later range.

Applications received after a product withdrawal date will not receive the former product rate unless the case has been received and then referred following the Decision In Principle process for further underwriting consideration.

Our valuation fee scale is available in our Lending criteria.

View all questions and answers

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